Job description for Operations Manager role at Bolt Ghana in Kumasi

Date Posted: 58 weeks ago


Operations Manager

Employment Type - full-time

Employer's Proposed Salary - Not provided

Application Deadline - Not provided


Job Description

Your daily adventures will include:
Managing and support the operations team by defining precise local operational processes with a focus on strong operational execution and results

Developing strategies to strengthen driver's value proposition to continually grow our supply base, performance, quality, compliance and retention

Actively leading and/or supporting expansion across the rest of the country

Hands-on supply management - working autonomously and taking initiatives with your team through the stages of fleet acquisition, conversion and activation

Analyzing data – you will monitor our city operations metrics to ensure marketplace health between all stakeholders

Identifying trends, risks and improvement opportunities on a local level that may impact the business

Advising and closely collaborate with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency

Taking ownership of Bolt's growth by ensuring both local operations and HQ teams support and collaborate actively with each other to meet business goals
We are looking for:
You have 4+ years experience in a high-growth environment

You have a strong sense of ownership with a hands-on approach

You are a hustler, not stopping after several obstacles a day

You are passionate about new technologies and ride-hailing

You are highly analytical and have a data-driven mindset with excellent numerical skills

You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written

You are comfortable with developing analytical and decision frameworks to support your strategies and decisions

Why you’ll love it here:
Your daily duties will have a meaningful impact on millions of people all over the world.

You’ll be surrounded by the most friendly, supportive colleagues you can imagine.

As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.

You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.

Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

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