Job description for Operations Coordinator role at Bolt Ghana in Accra

Date Posted: 6 weeks ago


Operations Coordinator

Employment Type - full-time

Employer's Proposed Salary - Not provided

Application Deadline - Not provided


Job Description

The ideal candidate must have excellent spoken and written English, any other language is a plus, a data-driven analytical mindset and love to solve problems (Excel skills are a must), and must be a data-driven analytical mindset and love to solve problems (Excel skills are a must).

Duties:

Support all Bolt’s ride-hailing operations in Accra.
Create and optimise processes – scaling is our priority you will help us find the most efficient way to transform thousands of leads into active drivers every month.
Analyze data – you will monitor our engagement, quality and utilization metrics and ensure a great experience for our users and drivers.
Figure out the logistics of how many drivers are needed where and when.
Develop and execute strategies to keep the churning rate at minimum levels.

Your daily adventures will include:
Support all Bolt's ride-hailing operations in Accra

Create and optimise processes – scaling is our priority you will help us find the most efficient way to transform thousands of leads into active drivers every month

Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers

Figure out the logistics of how many drivers are needed where and when

Develop and execute strategies to keep the churning rate at minimum levels

We are looking for:
You're passionate about new technologies and fixing transportation

You're a great communicator

You have a data-driven analytical mindset and love to solve problems (Excel skills are a must)

You're a hustler, not stopping after 20 obstacles a day

You are social. You can easily network with people of all background

You have excellent spoken and written English, any other language is a plus

You will get extra credits for:
Experience in sales, sharing economy, tech business, transport industry, startup or dynamic high-growth company

Why you’ll love it here:
Your daily duties will have a meaningful impact on millions of people all over the world.

You’ll be surrounded by the most friendly, supportive colleagues you can imagine.

As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.

You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.

Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

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